Acceptance of an accommodation booking is acknowledgement and agreement to our terms and conditions.
Check in: From 2pm onwards. For arrivals after 5:30pm Monday to Friday, 5pm Saturday and 4pm Sunday, please notify the Park to arrange a late arrival pack. Please also see our Office hours.
Check out: By 10am on the day of departure.
Office hours: The Office is open 8:30am to 5:30pm Monday to Friday, 8.30am to 5:00pm Saturday, 9:00am to 4:00pm on Sunday and Public Holidays. Please note our office hours vary on Christmas Day.
Deposits: A deposit of a minimum of the first nights’ tariff is required at time of booking to confirm your stay. An additional deposit may be required during peak periods.
Payments: The balance of your account is payable on arrival and any additional charges incurred during your stay are payable direct to the Park and must be settled prior to your departure.
Stricter conditions apply during Christmas/New Year and Easter bookings. Please refer to the t & c’s outlined in your booking confirmation.
Tariffs: All pricing is in Australian Dollars and includes GST (where applicable). Prices are based on two persons occupying sites/cabins; extra person rates apply for each additional person. Rates may be subject to change without notice.
Your tariff is based on the number of guests and your accommodation type at time of booking.
Any changes to your booking may change the tariff based on the new booking period, number of guests and accommodation type.
Changes to Bookings: Bookings can be moved in accordance with availability; however, prices may change depending on the new booking period. Deposits paid can be held on client accounts for a maximum of 12months. Please note, if you do not rebook within the 12 months period your deposit will be retained by us.
Minimum Age: You must be 18 years or older to make a reservation. Persons under 18 years of age must be accompanied by a parent or guardian.
Special Requests: We will endeavour to cater for special requests but unfortunately, we cannot guarantee that these will be met.
Visitors: Are more than welcome! Please have visitors sign in at the office. Visitors staying overnight can be added to your booking at an additional cost.
Maximum number per unit: The number of people accommodated in each cabin must not exceed the number of beds available. A maximum of 6 people is allowed per site.
Minimum Stay Information: minimum booking periods may apply.
Promotional codes, vouchers and membership discounts: Only one promotional/membership offer can be redeemed on any booking. Individual terms and conditions apply.
Linen: For Cabin and Budget Unit bookings the tariffs quoted includes linen, all beds are made up with towels provided.
Pets: Pets are welcome for site bookings (i.e. Caravan’s, Motorhomes and Campervans), and at the Park Manager’s discretion. Due to health regulations, pets are not permitted in our cabins or other facilities. For more information please view our Pet Policy.
Servicing of rooms: For stays of 7 nights or longer, a room service may be requested. Please contact the Park to schedule a service.
Damages/Loss: All registered guests shall be liable for any loss or damage to the appliances, furniture, keys/passes, fixtures and fittings in the accommodation. General wear and tear excluded. A fee may apply if excessive cleaning is required after departure.
Behaviour: Edwards Group reserves the right to refuse entry, to immediately evict any guest, visitor or member of the public for any anti-social behavior. Such behavior may include but not limited to causing damage, disturbing other guests, using unacceptable language or otherwise breaking Park Rules. Alcohol may be consumed on your allocated site or cabin and in the camp kitchen and BBQ areas only. Drunken or disorderly behavior or possession or use of drugs will not be tolerated.
